{"id":10907,"date":"2021-09-27T10:43:57","date_gmt":"2021-09-27T10:43:57","guid":{"rendered":"https:\/\/moiboo.com\/supportdocs\/sample-user-guide\/theme-settings\/faqs\/"},"modified":"2021-09-27T11:20:12","modified_gmt":"2021-09-27T11:20:12","slug":"faqs","status":"publish","type":"docs","link":"https:\/\/moiboo.com\/support\/docs\/sample-user-guide\/theme-settings\/faqs\/","title":{"rendered":"FAQ’s"},"content":{"rendered":"\n

Question No.1:<\/h2>\n\n\n\n

How to get the product description printed in Invoice?<\/h2>\n\n\n\n
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SOLUTION<\/p>\n\n\n\n

STEP 1   : Settings<\/p>\n\n\n\n

STEP 2   : Invoice Settings under income tab STEP 3      : Edit<\/p>\n\n\n\n

STEP 4   : For Invoice Settings, click the check box STEP 5      : Then click save.<\/p>\n\n\n\n

STEP 6\u00a0\u00a0 : Log Out. STEP 7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 : Then Login the software<\/p>\n\n\n\n

Question No.2:<\/h2>\n\n\n\n

How to reset the user\u2019s password?<\/h2>\n\n\n\n
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SOLUTION<\/p>\n\n\n\n

STEP 1   : Settings<\/p>\n\n\n\n

STEP 2   : Click Users under Users & Access restriction in admin tab STEP 3      : Click Add a user button.<\/p>\n\n\n\n

STEP 4   : Click the check box (Do you want to reset password) and give new Password<\/p>\n\n\n\n

STEP 5\u00a0\u00a0 : Then click save.<\/p>\n\n\n\n

Question No.3: How to get quantity option in quotation?<\/h2>\n\n\n\n
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SOLUTION<\/p>\n\n\n\n

STEP 1   : Settings<\/p>\n\n\n\n

STEP 2   : Click Customise under income tab STEP 3      : Click Edit<\/p>\n\n\n\n

STEP 4\u00a0\u00a0 : Click corresponding product based template STEP 5\u00a0\u00a0\u00a0\u00a0\u00a0 : Then click save.<\/p>\n\n\n\n

Question No.4:<\/h2>\n\n\n\n

How to edit Invoice\/Bill\/Quote\/Sales order No.?<\/h2>\n\n\n\n
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SOLUTION<\/p>\n\n\n\n

STEP 1   : Settings<\/p>\n\n\n\n

STEP 2   : Click General Settings under Admin tab STEP 3      : Click Edit<\/p>\n\n\n\n

STEP 4   : Click the check box<\/p>\n\n\n\n

(Job sheet\/Job order\/Manufacture order\/Invoice\/Bill\/Quote\/Sales order\/PO number Editable)<\/p>\n\n\n\n

STEP 5\u00a0\u00a0 : Then click save.<\/p>\n\n\n\n

Question No.5:<\/h2>\n\n\n\n

How to check net speed if Software is slow?<\/h2>\n\n\n\n
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SOLUTION<\/p>\n\n\n\n

STEP 1   : Check your Computer Internet speed at www.speedtest.net<\/a><\/p>\n\n\n\n

STEP 2\u00a0\u00a0 : Click Begin Test your Download speed should be minimum 2Mbps.<\/p>\n\n\n\n

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Question No.6:<\/h2>\n\n\n\n

What to do if the invoice is unable to delete?<\/h2>\n\n\n\n
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SOLUTION<\/p>\n\n\n\n

STEP 1   : Click Invoice under Income tab STEP 2   : Click view invoice under Action tab STEP 3      : Delete receipt under action tab.<\/p>\n\n\n\n

STEP 4   : Click back<\/p>\n\n\n\n

STEP 5\u00a0\u00a0 : Click delete invoice.<\/p>\n\n\n\n

Question No.7:<\/h2>\n\n\n\n

What is the procedure if product shows Out of Stock?<\/h2>\n\n\n\n
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Question No.8:<\/h2>\n\n\n\n

How to add Additional or Subtract Charges?<\/h2>\n\n\n\n

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SOLUTION<\/p>\n\n\n\n

STEP 1   : Settings<\/p>\n\n\n\n

STEP 2   : Click Invoice under Income tab STEP 3      : Click Edit<\/p>\n\n\n\n

STEP 4   : In Additional Charges you can add the charges (Freight Charge, Transport Charge, Packing Cost, Service Charge ) &In Substract Chargves you can substract the charges (Ex: Discount Charge, Depreciation Sale).<\/p>\n\n\n\n

STEP 5\u00a0\u00a0 : Click save.<\/p>\n\n\n\n

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Question No.9:<\/h2>\n\n\n\n

How to view D.C after Invoice has made ?<\/h2>\n\n\n\n
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SOLUTION STEP 1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 : Click Invoice under Income tab STEP 2\u00a0\u00a0\u00a0\u00a0\u00a0 : Click print DC under action button<\/p>\n\n\n\n

Question No.10:<\/h2>\n\n\n\n

How to add logos in Invoice\/PO\/Quote?<\/h2>\n\n\n\n
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SOLUTION STEP 1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 : Click Invoice under Income tab STEP 2\u00a0\u00a0\u00a0\u00a0\u00a0 : Click print DC under action button<\/p>\n\n\n\n

Question No.11:<\/h2>\n\n\n\n

How to give access to the user if they want to see other User\u2019s Records?<\/h2>\n\n\n\n
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SOLUTION<\/p>\n\n\n\n

STEP 1   : Settings<\/p>\n\n\n\n

STEP 2   : click user under users & access restriction in admin tab. STEP 3     : Action button and Update user.<\/p>\n\n\n\n

STEP 4   : Enable the check the box (Allow him\/her to access other person records)<\/p>\n\n\n\n

STEP 5\u00a0\u00a0 : Click save.<\/p>\n\n\n\n

Question No.12:<\/h2>\n\n\n\n

How to add Company Service Tax \/ TIN \/ CST No.?<\/h2>\n\n\n\n

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SOLUTION<\/p>\n\n\n\n

STEP 1   : Click My reach under settings tab. STEP 2     : Click Organisation name.<\/p>\n\n\n\n

STEP 3   : Click financial Dates.<\/p>\n\n\n\n

STEP 4   : Click Update under branch details.<\/p>\n\n\n\n

STEP 5\u00a0\u00a0 : In Tax Information you can add Service Tax \/ TIN \/ CST No. STEP 6\u00a0\u00a0\u00a0\u00a0\u00a0 : Click save.<\/p>\n\n\n\n

Question No.13:<\/h2>\n\n\n\n

How to view the Stock Reports?<\/h2>\n\n\n\n
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SOLUTION<\/p>\n\n\n\n

STEP 1\u00a0\u00a0 : Click Reports. STEP 2\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 : Click Compilation Stock Reports under Inventory Reports<\/p>\n\n\n\n

Question No.14:<\/h2>\n\n\n\n

How to change the invoice Starting number ?<\/h2>\n\n\n\n

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SOLUTION<\/p>\n\n\n\n

STEP 1   : Click Reports.<\/p>\n\n\n\n

STEP 2\u00a0\u00a0 : Click Bank Reconciliation Report under Accounting Reports.<\/p>\n\n\n\n

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Question No.15:<\/h2>\n\n\n\n

How to see the bank reconciliation report?<\/h2>\n\n\n\n

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SOLUTION<\/p>\n\n\n\n

STEP 1   : Click My reach under settings tab. STEP 2     : Click Organisation name.<\/p>\n\n\n\n

STEP 3   : Click financial Dates.<\/p>\n\n\n\n

STEP 4\u00a0\u00a0 : Click Update under branch details. STEP 5\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 : Enter Invoice Starting No. under Proforma Invoice Settings. STEP 6\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 : Click save<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Question No.1: How to get the product description printed in Invoice? SOLUTION STEP 1   : Settings STEP 2   : Invoice Settings under income tab STEP 3      : Edit STEP 4   : For Invoice Settings, click the check box STEP 5      : Then click save. STEP 6\u00a0\u00a0 : Log Out. STEP 7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 : Then Login the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2520,"menu_order":35,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-10907","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/docs\/10907","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/comments?post=10907"}],"version-history":[{"count":1,"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/docs\/10907\/revisions"}],"predecessor-version":[{"id":10974,"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/docs\/10907\/revisions\/10974"}],"up":[{"embeddable":true,"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/docs\/2520"}],"wp:attachment":[{"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/media?parent=10907"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/doc_tag?post=10907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}