{"id":6098,"date":"2021-07-12T07:25:00","date_gmt":"2021-07-12T07:25:00","guid":{"rendered":"https:\/\/moiboo.com\/supportdocs\/sample-user-guide\/getting-started\/sales-returns\/"},"modified":"2021-07-12T07:34:40","modified_gmt":"2021-07-12T07:34:40","slug":"sales-returns","status":"publish","type":"docs","link":"https:\/\/moiboo.com\/support\/docs\/sample-user-guide\/getting-started\/sales-returns\/","title":{"rendered":"Sales Returns"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Sales Returns<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Cloud Accounting Course - Chapter 2C - Recording Sales Returns\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/grHXBeE0DOs?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">In this section, Lets learn about credit notes and its usage.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Learning Objectives:<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>What a credit note is and when it is issued?<\/li><li>How to prepare a credit note using Moiboo Software?<\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">How To Prepare A Credit Note In Moiboo Software?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you return your goods to a nearby store, the shopkeeper sometimes would give you a receipt which you can use to exchange or set-off against future purchases. This receipt is known as a credit note.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>In Business, Credit Notes Are Issued For The Following Reasons:<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>For Sales Returns<\/li><li>To provide a Sales Discount which was not known at the time of making the Invoice<\/li><li>To account for shortages in delivery<\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Credit notes can be adjusted against current outstanding Invoices or might be allowed to be set-off against future Invoices. Sometimes, it might be followed with a cash refund too.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What Is A Credit Note?<\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>Explain the following scenarios<\/li><li>Adjusting the credit note against an existing Invoice<\/li><li>Adjusting an Invoice against a credit note<\/li><li>Making a refund payment against a credit note<\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Adjusting The Credit Note Against An Existing Invoice<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"854\" height=\"406\" src=\"https:\/\/moiboo.com\/supportwp-content\/uploads\/2021\/07\/image-158.png\" alt=\"\" class=\"wp-image-6100\" srcset=\"https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-158.png 854w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-158-300x143.png 300w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-158-768x365.png 768w\" sizes=\"(max-width: 854px) 100vw, 854px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">1.Go to credit note under income tab.<br>2.click on add credit note.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"861\" height=\"478\" src=\"https:\/\/moiboo.com\/supportwp-content\/uploads\/2021\/07\/image-159.png\" alt=\"\" class=\"wp-image-6101\" srcset=\"https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-159.png 861w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-159-300x167.png 300w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-159-768x426.png 768w\" sizes=\"(max-width: 861px) 100vw, 861px\" \/><figcaption><br><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"860\" height=\"482\" src=\"https:\/\/moiboo.com\/supportwp-content\/uploads\/2021\/07\/image-160.png\" alt=\"\" class=\"wp-image-6102\" srcset=\"https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-160.png 860w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-160-300x168.png 300w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-160-768x430.png 768w\" sizes=\"(max-width: 860px) 100vw, 860px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"869\" height=\"289\" src=\"https:\/\/moiboo.com\/supportwp-content\/uploads\/2021\/07\/image-161.png\" alt=\"\" class=\"wp-image-6103\" srcset=\"https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-161.png 869w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-161-300x100.png 300w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-161-768x255.png 768w\" sizes=\"(max-width: 869px) 100vw, 869px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">3.Choose the customer to whom you are raising an credit note. Moiboo will automatically populate the customer\u2019s details.<br>4.Select date.<br>5.Select products details.<br>6.Enable the checkbox.<br>7.Moiboo automatically open and display all the invoices for that customer. Make sure you adjust each of the invoice which needs to adjusted.<br>8.Click save.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Adjusting An Invoice Against A Credit Note<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"861\" height=\"574\" src=\"https:\/\/moiboo.com\/supportwp-content\/uploads\/2021\/07\/image-162.png\" alt=\"\" class=\"wp-image-6104\" srcset=\"https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-162.png 861w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-162-300x200.png 300w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-162-768x512.png 768w\" sizes=\"(max-width: 861px) 100vw, 861px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">1.Click invoice under income tab.<br>2.Click view invoice and scroll down.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"861\" height=\"475\" src=\"https:\/\/moiboo.com\/supportwp-content\/uploads\/2021\/07\/image-163.png\" alt=\"\" class=\"wp-image-6105\" srcset=\"https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-163.png 861w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-163-300x166.png 300w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-163-768x424.png 768w\" sizes=\"(max-width: 861px) 100vw, 861px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">3.Click credit note.<br>4.Add credit note.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"866\" height=\"554\" src=\"https:\/\/moiboo.com\/supportwp-content\/uploads\/2021\/07\/image-164.png\" alt=\"\" class=\"wp-image-6106\" srcset=\"https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-164.png 866w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-164-300x192.png 300w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-164-768x491.png 768w\" sizes=\"(max-width: 866px) 100vw, 866px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"858\" height=\"492\" src=\"https:\/\/moiboo.com\/supportwp-content\/uploads\/2021\/07\/image-165.png\" alt=\"\" class=\"wp-image-6107\" srcset=\"https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-165.png 858w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-165-300x172.png 300w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-165-768x440.png 768w\" sizes=\"(max-width: 858px) 100vw, 858px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">5.Now credit note page appears. Moiboo will automatically populate the customer\u2019s details.<br>6.Select products details<br>7.Go to save.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Making A Refund Payment Against A Credit Note<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"862\" height=\"405\" src=\"https:\/\/moiboo.com\/supportwp-content\/uploads\/2021\/07\/image-166.png\" alt=\"\" class=\"wp-image-6108\" srcset=\"https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-166.png 862w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-166-300x141.png 300w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-166-768x361.png 768w\" sizes=\"(max-width: 862px) 100vw, 862px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">1.Go to credit note under income tab.<br>2.click on add credit note.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"865\" height=\"493\" src=\"https:\/\/moiboo.com\/supportwp-content\/uploads\/2021\/07\/image-167.png\" alt=\"\" class=\"wp-image-6109\" srcset=\"https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-167.png 865w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-167-300x171.png 300w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-167-768x438.png 768w\" sizes=\"(max-width: 865px) 100vw, 865px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"872\" height=\"618\" src=\"https:\/\/moiboo.com\/supportwp-content\/uploads\/2021\/07\/image-168.png\" alt=\"\" class=\"wp-image-6110\" srcset=\"https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-168.png 872w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-168-300x213.png 300w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-168-768x544.png 768w\" sizes=\"(max-width: 872px) 100vw, 872px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">3.Choose the customer to whom you are raising an credit note. Moiboo will automatically populate the customer\u2019s details<br>4.Select date.<br>5.Select products details<br>6.Enable the checkbox<br>7.Moiboo automatically open and display all the invoices for that customer. Make sure you adjust each of the invoice which needs to adjusted.<br>8.Click save.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"881\" height=\"416\" src=\"https:\/\/moiboo.com\/supportwp-content\/uploads\/2021\/07\/image-169.png\" alt=\"\" class=\"wp-image-6111\" srcset=\"https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-169.png 881w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-169-300x142.png 300w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-169-768x363.png 768w\" sizes=\"(max-width: 881px) 100vw, 881px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">9.Go to action button and click add payment.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"861\" height=\"525\" src=\"https:\/\/moiboo.com\/supportwp-content\/uploads\/2021\/07\/image-170.png\" alt=\"\" class=\"wp-image-6112\" srcset=\"https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-170.png 861w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-170-300x183.png 300w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-170-768x468.png 768w\" sizes=\"(max-width: 861px) 100vw, 861px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"862\" height=\"345\" src=\"https:\/\/moiboo.com\/supportwp-content\/uploads\/2021\/07\/image-171.png\" alt=\"\" class=\"wp-image-6113\" srcset=\"https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-171.png 862w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-171-300x120.png 300w, https:\/\/moiboo.com\/support\/wp-content\/uploads\/2021\/07\/image-171-768x307.png 768w\" sizes=\"(max-width: 862px) 100vw, 862px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">10.Now payment page appears. Add payment details.<br>11.Click save.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Know credit note Status will change paid<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sales Returns In this section, Lets learn about credit notes and its usage. Learning Objectives: What a credit note is and when it is issued? How to prepare a credit note using Moiboo Software? How To Prepare A Credit Note In Moiboo Software? When you return your goods to a nearby store, the shopkeeper sometimes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2485,"menu_order":30,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-6098","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/docs\/6098","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/comments?post=6098"}],"version-history":[{"count":1,"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/docs\/6098\/revisions"}],"predecessor-version":[{"id":6114,"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/docs\/6098\/revisions\/6114"}],"up":[{"embeddable":true,"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/docs\/2485"}],"wp:attachment":[{"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/media?parent=6098"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/moiboo.com\/support\/wp-json\/wp\/v2\/doc_tag?post=6098"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}