Your subscription depends on:

• Number of modules selected
• Number and type of users (admin, technician, accountant, etc.)
• Number of branches / locations
• Support level chosen
• Number of countries you operate in

Your subscription includes:

• Full software access
• Feature updates & improvements
• Cloud hosting infrastructure (AWS)
• Server maintenance & monitoring
• Data storage
• Security & backups
• Technical support (based on plan)

One-time costs may include:

• Additional plugins or modules
• API integrations (WhatsApp, accounting, telephony, GPS, etc.)
• Customizations or new feature development
• Data migration / data import
• Hardware integrations (if required)
• Implementation & onboarding setup

We offer flexible contract options:

• Monthly
• Quarterly
• Half-Yearly
• Annual

No rigid lock-in. You can choose the commitment duration that works best for your business, with better pricing for longer terms.

We provide a guided demo account after an exploratory consultation with our product specialist. This ensures:

• Correct configuration for your business type
• Relevant workflows demonstrated
• Accurate evaluation of the software

Some integrations involve third-party providers and may have separate recurring fees, such as:

• WhatsApp messaging services
• Payment gateways
• GPS tracking providers
• Telephony systems

Moiboo is a fully cloud-based platform, hosted on secure AWS infrastructure. This eliminates hardware investment, IT maintenance burden, and server downtime risks.

Most customers go live within 1–2 weeks (depending on customization needs). Complex enterprise projects may take longer.

Yes. We assist with data extraction, data cleanup, data import, system configuration, and workflow setup. This is typically done for a nominal one-time migration fee.

Yes. Training options include online training sessions, in-person training (based on plan), documentation & guides, and recorded materials. We usually train one super user who can then train the rest of the team internally.

Eligible customers may qualify for PSG Grants, EDG Grants (for new development projects), and SkillsFuture Grants (training related). We can support documentation for grant applications where applicable.

Yes. Security is a priority. We are hosted on AWS cloud infrastructure, PDPA compliant, uses encrypted communications, secure access controls, and regular backups.

You do. You can export your data anytime in Excel or standard formats without restrictions.

You can export your data before discontinuing. There are no lock-in barriers preventing access to your information.

Yes. Moiboo supports businesses across multiple countries, including multi-currency, multi-branch, and multi-tax environments (based on configuration).

We serve 1000+ customers across 5 countries, including automotive workshops, fleet companies, car rental businesses, dealerships, spare parts retailers, equipment rental companies, and service centers.

No. We handle servers, maintenance, updates, and security. Your team focuses only on operations.

Absolutely. You can add users, modules, branches, and integrations without changing systems.

Yes. We frequently build industry-specific workflows, integrations, automation features, and reporting dashboards. Custom development is quoted separately.

Customers typically choose Moiboo because of strong automation capabilities, industry-specific workflows, competitive pricing, fast implementation, excellent support, and scalability.